How do I process an order manually with STCtoCart
When you receive an email from your shopping cart stating that an order is ready for processing then visit STCtoCart and click Options > Order API.
If you see no Order then the order you received must be in Pending Status. Only orders that are in Processing Status will be seen in the Order API. It will look something like this:
| Order ID | Customer Name | Products | Qty | Retail | Wholesale | Ship Method | Ship Cost | Order Total | Estimated Profit |
| 1 | Road Runner | PD2128-12 | 1 | 123.7900 | 78.78 | Flat Rate (Best Way): | $5.00 | 145.20 | 45.01 |
| 1 | Road Runner | TO8488-6 | 1 | 16.4100 | 11.41 | Flat Rate (Best Way): | $5.00 | 145.20 | 5.41 |
By clicking the Order ID number STCtoCart will attempt to send that order to STC for processing. A successful sending will return this:
| Status | 1000 |
| Message | Order Accepted for processing |
If you are not a Qualified drop shipper with a credit card on record you may receive this message:
| Status | 9017 |
| Message | There are not enough funds in your account balance to pay for this order |
Note: If you receive the above message, then contact STC to fix this issue. STCtoCart is only returning STC's message!
Sometimes you might receive an message like this:
| Status | 9007 |
| Message | Order does not have a correct shipping method of: UPS Red; UPS Blue; UPS Orange; International UPS; UPS Ground; or US Mail. |
This can occur when you're sending an order that requires International shipping, but the shopping cart is only setup for UPS Ground. It can also occur if the data feed is missing from the database, STCtoCart needs that information to tell the API which vendor you're using. You can tell right away if the data feed is missing from the database by looking at the top table and seeing that the Wholesale price is also missing. To fix this problem run Options >> Manual Update >> pressing the Download xx.csv button.
If you're sure that neither of these problems caused your error message. Then please contact me with FTP Access and Shopping Cart Admin login access so I can investigate. I may have missed a possible shipping setup on the shopping cart.